Contact Us
We’re here to help Monday to Friday, 10am to 7pm EST.
(Email inquiries take 1-5 business days to receive a response, depending on volume.)
Order Updates
For orders within British Columbia
Rest assured that our team is closely monitoring the ongoing flood zones and road closures. If you have any questions regarding your order, our Customer Care team is here to help.
All other regions
All of our mattresses are made to order. Depending on the size of the item, production time can range up to 7 business days (excluding weekends and holidays) from the time your order is confirmed or any relevant verifications or requested delays have been resolved.
Please note: Shipping timelines may increase due to seasonal volume and the challenge posed to supply and transport vehicles from the flooding in British Columbia.
Tracking information for your mattress will be emailed to you as soon as it is generated at our manufacturing facility. Accessories will ship separately, and relevant tracking details will be sent once available.
Help Library
The information you’re looking for might already be listed in one of the pages below:
Phone Us
Monday to Friday
10:00am – 7:00pm EST
(7:00am – 4:00 PM PST)
1-855-691-5203
Our Office
#630, 9707 110 Street NW
Edmonton, AB T5K 2L9
Canada
(Please note: This is not a showroom.)
Total Comfort & Total Control From Just $749
Canadian Support
Expert knowledge, readily available. Our Canadian-based support team is ready to help when you need it.
Ships Free
Every Podium ships directly to your door from one of our local fulfilment centres.
Fees may apply for some remote locations.
Extensive Warranty
Each adjustable bed frame is backed by an extensive 10-year warranty for lasting peace of mind. Local service included.
Slimline Packaging
Podium folds up neatly, making it easy to navigate through tight corners and narrow hallways to your bedroom.
Ships From Canada
Convenient Payment
Trusted
